Need support? Download remote support software from the link below
DOWNLOAD REMOTE SUPPORT SOFTWARE (TEAMVIEWER)
Telephone or WhatsApp: +60 17 673 9743
Documentation and help files
Please click on a link below to open the documentation window.
- Easy Visitor Management System 2.0 (Updated 25/08/2022)
- MyVisitor Web Application (Updated 05/12/2023)
Companion service for Easy Visitor Management System to Pre-register Visitors and Issue QRCodes - Easy MyKad Reader and MyKid Reader Documentation (updated 01/05/2019)
- Easy Visitor Management System 2.0 SQL Version (updated 20/12/2019)
- Easy Hotel Management System 2.0 (updated 09/17/2012)
- MyKad2SQL
- MyKadMyKid2Apps
ORDERS
How can I pay for products from Genisoftware?
Products and software can be paid for via direct banking using Public Bank Berhad. You can also pay using your credit or debit card using the PayPal service. Use the Buy Now button on our web pages.
When will I receive my order?
If we received your payment by 2:00 pm on a working day, we would usually send the item the same day. Depending on where you are in Malaysia, you should receive your item by the next day or sometimes by the second day. We use GDEX Courier Service to send parcels to our customers.
We will issue a tracking number of the parcel for you to confirm with your post office should there be any delays.
What type of software license do you have?
Our software comes with USB Dongles as license keys. Therefore you will need to have this dongle plugged into your computer when using the software. If the dongle is removed, the software will not function. This dongle key system makes life easier for the user if they need to move the software from one computer to another. If you should reformat your computer, there is no hassle of getting new serial numbers.
SOFTWARE
I just installed Easy MyKad Reader Database System, I cannot save the MyKad information into the database, what is the problem?
Please make sure that you are using the British Short Date Format in your system. The format is “dd/mm/yyyy”. Set this in your Control Panel using the Regional Settings.
Can you customise the software for us?
Yes, we do customise the software for our clients. If you have a requirement, please contact us.
Find a reseller near you for the GeniSoftware Visitor Management System. Our VMS resellers can help you with the installation, training, and maintenance of the Visitor Management System.
To find a reseller in your area, please contact us on Tel / WhatsApp 017-673 9743
Apply to become a reseller for the Visitor Management System